{"id":21533,"date":"2025-07-14T09:29:53","date_gmt":"2025-07-14T09:29:53","guid":{"rendered":"https:\/\/sapiens.com\/?page_id=21533"},"modified":"2026-06-03T08:03:26","modified_gmt":"2026-06-03T08:03:26","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/sapiens.com\/accessibility\/","title":{"rendered":"Accessibility Statement"},"content":{"rendered":"

Company Information<\/strong><\/h2>\n

Company Name:<\/strong> Sapiens International Corporation N.V.
\nHeadquarters:<\/strong> Space House, 1 Kemble Street, London WC2B 4AN<\/span>
\nDomain:<\/strong> www.sapiens.com
\nEmail:<\/strong> info@sapiens.com<\/p>\n

Introduction<\/strong><\/p>\n

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent, SaaS-based software solutions for the insurance industry. We are committed to making our website www.sapiens.com accessible to all users in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. This accessibility statement applies to the entire website www.sapiens.com and all its subpages.<\/p>\n

Our Commitment to Accessibility<\/strong><\/h3>\n

Sapiens is dedicated to ensuring digital accessibility for all users, including people with disabilities. We continuously improve the user experience for everyone and apply relevant accessibility standards to provide equal access to information and functionality.<\/p>\n

Conformance Status with WCAG 2.1 Level AA Requirements<\/strong><\/h2>\n

The website www.sapiens.com is largely conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We conduct regular reviews and continuously address identified issues to maintain and improve accessibility.<\/p>\n

Accessible Features<\/strong><\/h3>\n

Our website includes the following accessible features:<\/p>\n

    \n
  • Keyboard Navigation:<\/strong> All interactive elements are fully accessible via keyboard<\/li>\n
  • Screen Reader Compatibility:<\/strong> Structured content with semantic HTML elements<\/li>\n
  • Alternative Text:<\/strong> Descriptive text for all informative images<\/li>\n
  • Color Contrast:<\/strong> Compliance with WCAG 2.1 AA contrast requirements<\/li>\n
  • Responsive Design:<\/strong> Optimization for various screen sizes and devices<\/li>\n
  • Descriptive Links:<\/strong> Clear link text without generic phrases like “click here”<\/li>\n
  • Heading Structure:<\/strong> Logical hierarchy of content organization<\/li>\n
  • Focus Indicators:<\/strong> Visible highlighting of focused elements<\/li>\n
  • Skip Navigation:<\/strong> Links to jump to main content areas<\/li>\n
  • Consistent Navigation:<\/strong> Predictable and consistent site navigation<\/li>\n<\/ul>\n

    Non-Accessible Content<\/strong><\/h3>\n

    The following content may not be fully accessible for the reasons stated:<\/p>\n

    Identified Issues<\/strong><\/h3>\n

    Legacy PDF Documents:<\/strong> Some older PDF documents, particularly historical reports and whitepapers, may not fully comply with current accessibility standards. We are working to review these and provide accessible versions or alternative formats.<\/p>\n

    Embedded Videos:<\/strong> Some third-party videos or older video content may not have complete captions or audio descriptions. We are committed to ensuring all new videos include appropriate accessibility features.<\/p>\n

    Complex Data Visualizations:<\/strong> Some interactive charts and graphics in our product demonstrations may be difficult for screen reader users to access. We are developing alternative presentation formats and supplementary data tables.<\/p>\n

    Third-Party Integrations:<\/strong> Some embedded content from third parties (such as social media feeds or external forms) may not be fully under our control regarding accessibility compliance.<\/p>\n

    Exceptions Due to Technical or Economic Unreasonableness<\/strong><\/p>\n

    Historical Multimedia Content:<\/strong> Older webinars and presentations created before 2020 cannot be made fully accessible due to the high cost of post-production editing. However, new content is created according to current standards.<\/p>\n

    Complex Interactive Product Demonstrations:<\/strong> Certain product-specific demonstrations and simulations require significant technical resources for full accessibility compliance. We provide alternative information sources and supporting documentation.<\/p>\n

    Third-Party Software Components:<\/strong> Some integrated third-party tools and platforms may have accessibility limitations beyond our immediate control, though we work with vendors to improve accessibility where possible.<\/p>\n

    Accessibility Improvement Measures<\/strong><\/h3>\n

    We continuously undertake the following measures:<\/p>\n

      \n
    • Regular website reviews using automated and manual testing tools<\/li>\n
    • Training for our development and content teams on accessibility best practices<\/li>\n
    • Integration of accessibility checks into our development process<\/li>\n
    • Collaboration with digital accessibility experts and consultants<\/li>\n
    • User feedback incorporation to improve accessibility features<\/li>\n
    • Regular updates to ensure compliance with evolving standards<\/li>\n<\/ul>\n

      Feedback and Contact<\/strong><\/h2>\n

      Are you experiencing difficulty accessing content on www.sapiens.com or would you like to report an accessibility barrier? We welcome your feedback and will address reported issues as quickly as possible.<\/p>\n

      Accessibility Contact Information:<\/strong><\/p>\n

      Email:<\/strong> info@sapiens.com
      \nPhone:<\/strong> +1-484-342-3000
      \nContact Form:<\/strong> https:\/\/sapiens.com\/contact-us\/
      \nMailing Address:<\/strong>
      \nSapiens International Corporation
      \nAttn: Accessibility Team
      \n395 West Passaic Street, Suite 490
      \nRochelle Park, NJ 07662, USA<\/p>\n

      Information to Include in Reports<\/strong><\/p>\n

      When reporting accessibility issues, please provide:<\/p>\n

        \n
      • The specific URL of the page<\/li>\n
      • Description of the problem or barrier encountered<\/li>\n
      • Assistive technology used (if applicable)<\/li>\n
      • Browser and operating system information<\/li>\n
      • Contact information for follow-up questions<\/li>\n<\/ul>\n

        Response Times<\/strong><\/p>\n

        We strive to respond to accessibility inquiries within 5 business days. More complex issues may require longer resolution times, but we will keep you informed of our progress and expected timelines.<\/p>\n

        Enforcement and Complaint Procedures<\/strong><\/p>\n

        If you are not satisfied with our response to your accessibility inquiry, you may contact the appropriate authorities depending on your jurisdiction:<\/p>\n

        United States<\/strong><\/p>\n

        U.S. Department of Justice<\/strong>
        \nCivil Rights Division
        \nDisability Rights Section
        \n950 Pennsylvania Avenue, NW
        \nWashington, DC 20530
        \nWebsite: www.ada.gov<\/p>\n

        European Union<\/strong><\/p>\n

        Contact the relevant national authority for digital accessibility in your country.<\/p>\n

        Other Jurisdictions<\/strong><\/p>\n

        Contact your local disability rights organization or relevant government accessibility office.<\/p>\n

        Technical Specifications<\/strong><\/h2>\n

        This website has been developed using the following technologies and practices:<\/p>\n

          \n
        • HTML5 with semantic elements, meta tags for responsive design and well-structured heading hierarchies<\/li>\n
        • CSS3 with responsive layout techniques, including Flexbox and CSS custom properties for theme variables<\/li>\n
        • JavaScript (ES6+) and jQuery for interactive components, progressive enhancement and lazy-loading images via the IntersectionObserver API<\/li>\n
        • ARIA roles and attributes for enhanced accessibility and screen-reader support<\/li>\n
        • Modern web standards: ES modules, CSS custom properties, asset minification and bundling, served via a global CDN for optimal performance<\/li>\n
        • SEO best practices: Semantic markup, descriptive meta titles\/descriptions, Open Graph tags for social sharing<\/li>\n<\/ul>\n

          Compatibility:<\/strong> The website is compatible with current versions of:<\/p>\n

            \n
          • Screen readers: JAWS, NVDA, VoiceOver, Dragon NaturallySpeaking<\/li>\n
          • Browsers: Chrome, Firefox, Safari, Edge (latest and previous major versions)<\/li>\n
          • Assistive technologies: Keyboard-only navigation, screen magnifiers<\/li>\n
          • Mobile accessibility features on iOS (Safari) and Android (Chrome): Touch-friendly controls and responsive layouts<\/li>\n<\/ul>\n

            Accessibility Assessment<\/strong><\/h2>\n

            This statement is based on self-assessment as well as external audits conducted by accessibility professionals. We perform regular reviews to ensure continued compliance with WCAG 2.1 Level AA standards.<\/p>\n

            Last Assessment:<\/strong> February 2025
            \nAssessment Method:<\/strong> Combination of automated tools, manual testing, and user testing
            \nExternal Validation:<\/strong> Conducted by certified accessibility experts
            \nTesting Tools Used:<\/strong> WAVE, axe DevTools, Lighthouse, manual keyboard testing<\/p>\n

            Alternative Formats and Assistance<\/strong><\/p>\n

            If you need content in an alternative format or require assistance accessing any part of our website, please contact our accessibility team. We can provide:<\/p>\n

              \n
            • Large print versions of documents<\/li>\n
            • Electronic text versions of PDF documents<\/li>\n
            • Audio descriptions of visual content<\/li>\n
            • Personal assistance for complex transactions<\/li>\n<\/ul>\n

              Ongoing Monitoring<\/strong><\/p>\n

              We continuously monitor our website for accessibility issues through:<\/p>\n

                \n
              • Automated accessibility scanning tools<\/li>\n
              • Regular manual testing by our development team<\/li>\n
              • User feedback and reports<\/li>\n
              • Periodic third-party accessibility audits<\/li>\n
              • Internal accessibility reviews of new content and features<\/li>\n<\/ul>\n

                Training and Awareness<\/strong><\/p>\n

                Our commitment to accessibility includes:<\/p>\n

                  \n
                • Regular training for web developers and content creators<\/li>\n
                • Updates on accessibility best practices and standards<\/li>\n
                • Integration of accessibility considerations in design and development processes<\/li>\n
                • Awareness programs for all staff members<\/li>\n<\/ul>\n

                  Date of Creation and Updates<\/strong><\/h2>\n

                  Created:<\/strong> July 2, 2025
                  \nLast Updated:<\/strong> July 2, 2025
                  \nNext Scheduled Review:<\/strong> July 2, 2026<\/p>\n

                  This statement is reviewed and updated regularly to reflect changes to the website and applicable standards. We review this statement at least every 12 months or when substantial changes are made to the website.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Company Information Company Name: Sapiens International Corporation N.V. Headquarters: Space House, 1 Kemble Street, London WC2B 4AN Domain: www.sapiens.com Email: info@sapiens.com Introduction Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent, SaaS-based software solutions for the insurance industry. We are committed to making our website www.sapiens.com accessible to all users in […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-text.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-21533","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAccessibility Statement | WCAG 2.1 AA Compliance | Sapiens<\/title>\n<meta name=\"description\" content=\"Sapiens is committed to digital accessibility for all users. Learn about our WCAG 2.1 Level AA compliance, accessible features, and how to report accessibility issues on our website.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sapiens.com\/accessibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibility Statement | WCAG 2.1 AA Compliance | Sapiens\" \/>\n<meta property=\"og:description\" content=\"Sapiens is committed to digital accessibility for all users. Learn about our WCAG 2.1 Level AA compliance, accessible features, and how to report accessibility issues on our website.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sapiens.com\/accessibility\/\" \/>\n<meta property=\"og:site_name\" content=\"Sapiens\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SapiensIntCorp\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-03T08:03:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sapiens.com\/wp-content\/uploads\/2026\/05\/Sapiens_Logo_full_color_RGB-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1039\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@SapiensIns\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sapiens.com\\\/accessibility\\\/\",\"url\":\"https:\\\/\\\/sapiens.com\\\/accessibility\\\/\",\"name\":\"Accessibility Statement | WCAG 2.1 AA Compliance | Sapiens\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sapiens.com\\\/#website\"},\"datePublished\":\"2025-07-14T09:29:53+00:00\",\"dateModified\":\"2026-06-03T08:03:26+00:00\",\"description\":\"Sapiens is committed to digital accessibility for all users. Learn about our WCAG 2.1 Level AA compliance, accessible features, and how to report accessibility issues on our website.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sapiens.com\\\/accessibility\\\/#breadcrumb\"},\"inLanguage\":\"en-UK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sapiens.com\\\/accessibility\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sapiens.com\\\/accessibility\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sapiens.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accessibility Statement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sapiens.com\\\/#website\",\"url\":\"https:\\\/\\\/sapiens.com\\\/\",\"name\":\"Sapiens\",\"description\":\"Insurance Software Solutions\",\"publisher\":{\"@id\":\"https:\\\/\\\/sapiens.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sapiens.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-UK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sapiens.com\\\/#organization\",\"name\":\"Sapiens International\",\"url\":\"https:\\\/\\\/sapiens.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-UK\",\"@id\":\"https:\\\/\\\/sapiens.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sapiens.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/sapiens-s-icon-2026.jpg\",\"contentUrl\":\"https:\\\/\\\/sapiens.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/sapiens-s-icon-2026.jpg\",\"width\":400,\"height\":400,\"caption\":\"Sapiens International\"},\"image\":{\"@id\":\"https:\\\/\\\/sapiens.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SapiensIntCorp\\\/\",\"https:\\\/\\\/x.com\\\/SapiensIns\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sapiens\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Accessibility Statement | WCAG 2.1 AA Compliance | Sapiens","description":"Sapiens is committed to digital accessibility for all users. Learn about our WCAG 2.1 Level AA compliance, accessible features, and how to report accessibility issues on our website.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sapiens.com\/accessibility\/","og_locale":"en_US","og_type":"article","og_title":"Accessibility Statement | WCAG 2.1 AA Compliance | Sapiens","og_description":"Sapiens is committed to digital accessibility for all users. Learn about our WCAG 2.1 Level AA compliance, accessible features, and how to report accessibility issues on our website.","og_url":"https:\/\/sapiens.com\/accessibility\/","og_site_name":"Sapiens","article_publisher":"https:\/\/www.facebook.com\/SapiensIntCorp\/","article_modified_time":"2026-06-03T08:03:26+00:00","og_image":[{"width":2560,"height":1039,"url":"https:\/\/sapiens.com\/wp-content\/uploads\/2026\/05\/Sapiens_Logo_full_color_RGB-scaled.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@SapiensIns","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sapiens.com\/accessibility\/","url":"https:\/\/sapiens.com\/accessibility\/","name":"Accessibility Statement | WCAG 2.1 AA Compliance | Sapiens","isPartOf":{"@id":"https:\/\/sapiens.com\/#website"},"datePublished":"2025-07-14T09:29:53+00:00","dateModified":"2026-06-03T08:03:26+00:00","description":"Sapiens is committed to digital accessibility for all users. Learn about our WCAG 2.1 Level AA compliance, accessible features, and how to report accessibility issues on our website.","breadcrumb":{"@id":"https:\/\/sapiens.com\/accessibility\/#breadcrumb"},"inLanguage":"en-UK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sapiens.com\/accessibility\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sapiens.com\/accessibility\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sapiens.com\/"},{"@type":"ListItem","position":2,"name":"Accessibility Statement"}]},{"@type":"WebSite","@id":"https:\/\/sapiens.com\/#website","url":"https:\/\/sapiens.com\/","name":"Sapiens","description":"Insurance Software Solutions","publisher":{"@id":"https:\/\/sapiens.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sapiens.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-UK"},{"@type":"Organization","@id":"https:\/\/sapiens.com\/#organization","name":"Sapiens International","url":"https:\/\/sapiens.com\/","logo":{"@type":"ImageObject","inLanguage":"en-UK","@id":"https:\/\/sapiens.com\/#\/schema\/logo\/image\/","url":"https:\/\/sapiens.com\/wp-content\/uploads\/2026\/06\/sapiens-s-icon-2026.jpg","contentUrl":"https:\/\/sapiens.com\/wp-content\/uploads\/2026\/06\/sapiens-s-icon-2026.jpg","width":400,"height":400,"caption":"Sapiens International"},"image":{"@id":"https:\/\/sapiens.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SapiensIntCorp\/","https:\/\/x.com\/SapiensIns","https:\/\/www.linkedin.com\/company\/sapiens\/"]}]}},"_links":{"self":[{"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/pages\/21533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/comments?post=21533"}],"version-history":[{"count":0,"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/pages\/21533\/revisions"}],"wp:attachment":[{"href":"https:\/\/sapiens.com\/wp-json\/wp\/v2\/media?parent=21533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}