Partners

Loqate address verification solutions are integral to various aspects of insurance operations, including risk assessment, fraud prevention, regulatory compliance, customer service, and data analytics. We offer a faster, easier way to capture addresses in real-time in any single-line address field or online form. In as few as three keystrokes, our technology will suggest complete and precise locations anywhere in the world – even when your customer makes a mistake.

• Loqate solutions combine the richest globally curated data from multiple postal, geospatial and local sources with a sophisticated matching and verification engine, ensuring the most accurate address data
• A single source of truth for customer data, makes transferring money, opening accounts, and sending and receiving necessary documentation seamless
• AI is only as good as the data input
• Global Address Verification with AI Parsing
• Standardisation across all systems, consistency + trust for your MDM

As a specialist in international payments and currency risk management, Lumon has been delivering bespoke hedging and execution services for over 20 years. We’ll work closely with you to develop, execute, and maintain a tailored strategy that complements your operational model and business goals. Our risk management strategies are designed to limit the impact of currency volatility on overseas exposures and significantly reduce execution and payment costs.

• Cost Savings – we deliver wholesale execution pricing through our syndicate of tier 1 liquidity providers and £9.2b in annual FX turnover
• Uncollateralised Credit – we offer clean credit and hedging facilities extending up to three years out with no upfront collateral or cash required
• FX Policy Creation – working closely with some of the largest insurers, Lumon specialises in delivering bespoke FX policies that ensure a systematic and data driven approach to optimise your FX risk management
• Data & Analytics – we extend real-time forecasting and probability data sourced from over 50+ global banks, providing an impartial and precise view of market sentiment that’s customised to your specific requirements
• Integrated Trading Platform – our platform enables self-serve spot and forward along with full reporting functionally, drawdown facilities and risk management tools for a true all-in-one currency experience

The Irix® suite of identified data products instantly interprets vast amounts of real-time electronic consumer and clinical data and delivers an consistent underwriting decision on the spot. You can automate most decisions, find groundbreaking efficiencies, and realize cost savings without compromising (and often improving) accuracy. Predictive model-generated risk scoring tools stratify risk with more precisions and speed and can be strategically used to issue more business, slash mortality, or balance both. All products can be calibrated to your risk thresholds and underwriting guidelines and are HIPAA- and FCRA-compliant.

• Add distribution channels and product offerings
• Modernize risk management and decision-making workflows
• Enter new markets and extend coverage to the multibillion-dollar middle market
• Find unprecedented protective value

Next® Enterprise archive, lets you access all the relevant documents directly from the account, the policy, and the claim record in IDITSuite, other SAPIENS solutions, and your customer portal.
Next® automatically captures all your documents. Performs OCR. Classifies and index documents. Creates futureproof versions in PDF/A. And manages permissions. For decades.
Next® is a unified enterprise archive for all your documents. On premise or on the cloud.

• Improved customer service
• Reduced operational costs
• Faster response to customer needs
• Faster implementation of new and updated systems
• Easier retirement of old systems
• Easier compliance with GDPR and other regulations

The solutions streamline existing insurance workflows that require single or multiple signatures, reducing operational costs by significantly speeding the previously unwieldy document completion process (using mobile device, tablet, or computer). Close business 95% faster with eSignature. Create a 100% customizable experience to highlight your brand and seamlessly generate & send documents for signature via SMS or email.

• Rapid personalization of both claims and policy correspondence reduce cycle times by utilizing previously generated templates
• Easy access to a central repository of templates, plus automated data and content prefill document templates, save agents time
• Built-in document preview capability during authoring facilitates a quick turn-around from edit to production

ODG provides unbiased, evidence-based guidelines and technology solutions that support payers, providers, and employers in their efforts to effectively return people to health in workers’ compensation. The clinical guidelines and analytical tools within ODG help improve and benchmark return-to-work performance, set reserves, facilitate quality care (including auto-authorization by CPT-ICD), and assess the level of claim risk for interventional triage.

ODG for Workers’ Compensation solutions include:
• TAO Index (Treatment Analyzer on Outcomes): measures the correlation of each medical intervention with timely return-to-work
• Treatment Guidelines: ODG evidence-based treatment guidelines are designed for clinical practice as well as utilization review and medical management
• Return-to-Work Guidelines: ODG evidence-based return-to-work guidelines and predictive modeling are designed to impact as well as forecast time away from work for prospective
  case/claims management and retrospective benchmarking

The joint Sapiens and omni:us solution allows insurers either to automate the claims handling process or to suggest “Next Best Actions” to the claim’s processor.
Cognitive and deep data extraction of all incoming documents (structured, unstructured, continuous text, handwriting, etc.) is interpreted and translated into fully contextualized claims scenarios which prepares the ground for an AI-based decision framework for automation and decision support. Our solution minimizes the manual data processing and forms a basis for straight-through processing at scale.

• Process complexity reduction
• Claims decision support for claims adjuster
• Real-time claims status & updates
• Personalized claims experience
• Fast & transparent settlement

With One Inc’s proven PremiumPay® and ClaimsPay® digital payment networks, we provide insurers with the comprehensive insurance payments experience that customers require – fast, flexible, and future-focused.

• Customer Experience-Connect and engage policyholders through an exceptional, expedient, and seamless payment experience
• Digital Engagement-Proactively engage policyholders throughout the premium and claim payments experience
• Reporting and reconciliation-Reconcile accounts, instantly find discrepancies, analyze and report payment activity
• Security & Compliance-Remove sensitive payment data from your network and simplify your compliance burden

Underwriting: Opterrix is a single source of knowledge that helps carriers measure and manage property-level accumulation and aggregate limits, real-time moratorium declaration and monitoring, and post-event claims management.
Claims: Opterrix monitors complex portfolios in real-time, provides advanced notifications of upcoming weather events, generates claims predictions before FNOL, and offers unparalleled street-level analysis for optimized claims workflows.
Customer Engagement: Opterrix enables insurance carriers to deliver real-time notifications that protect, inform, and interact with policyholders when and where risk mitigation is top-of-mind.

• Prevent binding of high-risk policies and reshape costly accumulations in real-time
• Create a holistic view of loss activity
• Reduce claims cycle times and loss adjustment expenses
• Improve combined and operating ratios
• Increase customer satisfaction and retention

With Optum Financial you have access to one of the largest multi-payer networks and the latest in payments technology. With our payment delivery solution, you can lower operational costs, improve customer interactions, and meet the demand for fast, efficient and secure B2B and B2C claims payments.

• Optimize payment processes — Drive electronic payment adoption and increase revenue
• Lower administrative costs — Eliminate check printing and mailing costs and reduce treasury and administrative expenses
• Prevent payment fraud — Our solution has the latest fraud avoidance technology combined with 24/7 monitoring by fraud protection experts
• Increase payee satisfaction — Offer flexible payment options, including ACH, virtual cards and checks

With more payment methods and channels than any other provider and as the #1 best-in-class rated EBPP provider, Paymentus delivers the modern solutions insurers need and policyholders require.

Improved Customer Experience: Policyholders can pay exactly how they want with instant access to a robust suite of payment options and have access to faster digital claims payouts proven to increase Net Promoter Scores (NPS).
Comprehensive Real-Time Reporting: Staff can access a single, dashboard view of payment data to quickly serve customers, efficiently resolve inquiries and improve reconciliation and business operations