Sapiens announces its AI-native Autonomous Insurance Platform (SapiensAIP)
With SapiensAIP, insurers are now able to get agentic AI into production inside their core systems at speed and scale
London, United Kingdom, September 14, 2026 – Sapiens International Corporation N.V. (“Sapiens” or “the Company”) today announced the launch of its AI–native Sapiens Autonomous Insurance Platform (SapiensAIP) – a modern, SaaS solution that helps insurers move from AI ambition to production with built in tools to embed AI in their core policy administration system (PAS).
SapiensAIP is a unified platform, built to extend Sapiens’ core insurance products and unlocks a full suite of agentic tools across underwriting, policy, billing, claims, and customer engagement. The platform is built on three layers: a persona-based experience layer, an intelligence layer where agentic flows do the work, and a foundation layer, based on Sapiens’ ontology of more than 40 years of industry experience.
This foundation gives every AI agent the context to reason like an insurer. It also grounds Sapiens’ dedicated data migration and configuration hubs. These hubs take requirements and legacy files and turn them into run-ready scripts and load-ready extracts that are mapped, proven and reversible, taking human effort out while retaining human oversight of any transformation.
“The AI future we have been talking about is here,” said Sapiens Executive Chairman and interim CEO Mike Ettling. “The architecture behind SapiensAIP is the clearest expression yet of what Sapiens has become: the global insurance technology champion built to power the modern autonomous insurer of tomorrow, with a continuously improving layer of intelligence. This is an advantage no legacy architecture retrofitted with AI can match.”
First SapiensAIP customer
Sapiens also announced Continental General (CG), an Austin, Texas-based Third-Party Administrator (TPA) serving multiple clients across life, annuity, and long-term care and stock life, accident and health insurance carrier is evaluating the AI tools as a means to be able to bring on books of business faster and more cost-effectively.
“SapiensAIP represents the kind of platform direction we want from our technology partners – AI that’s embedded in the core system, not bolted on. As a third-party administrator serving multiple carrier clients, Continental General needs tooling that can scale across programs and compress the timeline from contract to production. We’re putting the Configuration Hub and Migration Hub to work against real workflows, and the early direction is promising,” said Ayanna Burns, Chief Transformation Officer, Continental General.
Speeding up transformation
With legacy core transformation an ongoing challenge for insurers, SapiensAIP Migration Hub now speeds up lengthy transformations, mergers or acquisitions by safely handling four steps with agent swarms: profiling, mapping, validating, and extracting data. Legacy files are ingested exactly as they are, with no reformatting needed. The Migration Hub AI suggests how old data should map to the new system, providing a confidence score that customer subject matter experts review.
With SapiensAIP Configuration Hub, configuration stops being the project bottleneck and is now handled by AI in the background. It takes documents in any format and automatically maps them to the right field in any system. Its confidence mapping score means that teams can review and approve what moves forward. Every decision has an auditable trail.
“SapiensAIP is what turns AI ambition into results insurers can measure,” said Sapiens CEO Designate and Board member, Paul Wheeler. “The work we are doing with Continental General shows exactly this. For insurers, this means faster time to production, lower transformation risk and a return on investment in AI working in their core systems, right now.”
About Sapiens
Sapiens is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens’ solutions turn real-time data and human insight into precise action at every moment, across every risk. The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, finance and compliance. With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernisation and market transformation. Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, Asia Pacific and the Middle East including Israel where the company was founded. For more information, please visit Sapiens.com, or follow us on LinkedIn.
Media Contact
Charlotte Otter
Chief Communications Officer, Sapiens
Mobile: +0049-175-7072411
Email: Charlotte.Otter@sapiens.com
